Welcome to the Arkwin Industries Supplier's Home Page. The purpose of this web page is to align Arkwin’s expectations and Supplier performance to support our customers. We will be updating this page periodically so that it will provide information to support our interaction better.
Our procurement activity is conducted through a competitive process. A reasonable effort is made to ensure that quotations are received on a competitive basis and that fair evaluations are made. This results in our awarding the order to the responsive bidder capable of meeting schedule and quality requirements at the lowest cost. Our procurement methods follow the dictates of AS9100.
We are contractually obligated to solicit contracts from small businesses of all types and welcome those relationships. That said, all of the requirements imposed on our larger suppliers still apply (Quality, delivery and price).
Arkwin Industries has been very successful at building strong supplier relationships with small business concerns whose strengths and capabilities meet our needs. We are committed to expanding our supplier base and will continue to ensure fair and equitable bidding opportunities for qualified small business concerns.
Supplier Diversity Self-Certification (Adobe Acrobat PDF)
Business Class - Definitions (Adobe Acrobat PDF)
Terms and Conditions
General Purchase Order Terms and Conditions (Adobe Acrobat PDF)
Quality Codes and Special Process Suppliers
Quality Assurance Requirement Codes Form# QCP 203-1 1184 October 2014 (Adobe Acrobat PDF)
Special Process Approved Supplier List (Adobe Acrobat PDF)
Quality System Approval
Quality system approval is required of manufacturers, distributors, and special processors who provide product or services to Arkwin Industries. Approval may be granted based on a mail-in Quality questionnaire or an on-site survey conducted by Arkwin Industries Quality organization.
Prompt reliable delivery is vital to the successful accomplishment of our programs, which are usually burdened with limited lead times. Your delivery performance is scored with each shipment and is reviewed monthly, if warranted you may get a copy of that performance review until you’re on time delivery improves. Continued unacceptable delivery performance will result in removal from our approved supplier list. It is the Suppliers obligation to notify Arkwin industries in advance of a late delivery with a recovery plan. This is in no way absolves your requirement to be on time and will impact your delivery rating.
The purchase order number must appear on all documents such as the shipper or packing sheet, invoice, etc. Shipments cannot be received and paid for if they cannot be identified. Furthermore, the supplier shall notify Arkwin’s Industries in advance of any change to products or processes that affect the form, fit or function of any supplied part(s), per our quality assurance requirements.
Arkwin Industries needs to receive the items ordered within the specified early/late delivery window in an undamaged condition. Be sure your packaging is adequate to ensure no damage. Include any certifications, first article acceptance reports, etc., required by the purchase order. Early deliveries will not be accepted unless approved by Arkwin industries in advance and will be returned at the Supplier’s expense.
Receipt and Inspection
Upon receipt of the material, the shipment will be inspected to ensure that it complies with the order and specification, per our standard terms and conditions.
Should the shipment not be as ordered, it will be returned to the supplier for replacement at the supplier's expense, and the supplier's quality record will be noted. If an RMA is needed to return the material to your company, Arkwin industries requires that the RMA number be provided within two business days of notification. A rejection may initiate a request for Formal Corrective Action. An unacceptable quality level can result in removal from our approved supplier list.
Supplier Performance Review
Product material receipts are measured for quality and schedule performance. In some cases, Arkwin industries will provide your company with monthly performance feedback, to drive continued improvement and strengthen relationships. As with specific rejections, if a negative trend in your quality and/or delivery performance occurs, Arkwin industries will request Formal Corrective Action. Continued poor performance will result in removal from our approved supplier list.